Working by email and phone
We offer email and telephone therapy and coaching service to clients who prefer to work in this way, such as those for whom regular, face-to-face meetings are difficult to manage.
Email therapy and coaching
The email service works in two ways, either:
- a real-time exchange of emails where you and your practitioner both agree a time to meet and sit down at our computers during this period (50 mins) and swap emails
- a delayed-time correspondence where you both meet for a session over, say a week period, and your practitioner spends 50 minutes during this time reading and responding to emails.
We have a set of guidelines for our email service which is subject to our normal contracting and fee arrangements. We are happy to work using email in tandem with other mechanisms, such as monthly face-to-face meetings. Indeed, we have found this kind of combination the most successful method of working using email technology.
Telephone therapy and coaching
Our telephone therapy and coaching service operates in the same way as a regular session in that we agree a day and a time to meet, but do so by telephone. This can be a very effective way of working, and increasing numbers of clients are choosing to work by phone. What we generally ask you to do is to email or send copies of any tasks we have agreed you would undertake (e.g. an anxiety diary) before the session, so we can see where we are if we are not meeting face to face.
For further information on email and telephone therapy, please contact us.
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